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The Challenge

To assess Transport & Main Roads Queensland, South Coast Region current level of maturity against the ISO55000 series standards, and determine key priorities for improvement.


Our Approach

Phase I: Undertaking a regionwide maturity assessment of the South Coast Region against ISO55001 Asset Management Standards, we held a series of interview and workshops with a vertical slice of the organisation and kley stakeholders to determine current levels of practice. Our specialist team worked closely with the regional management team to develop a formal assessment against the standard, as well as detailed gap analysis detailing requirements towards certification.
Phase II: Continuing support provided to the regional management team to implement significant structural and process changes across the organisation, including tasks such as:
– Development of Regional Strategic Asset Management Plan
– Creating Lifecycle Plans for key asset groups, aligning with statewide AM planning process
Guidance and support of organisational change to develop greater asset management capability
Training and coaching of regional staff to introduce good asset management practice
Development of Stakeholder Strategy and Plans


Project Outcomes

  • A Baseline Maturity Assessment for the Region, with key areas for improvement identified. 
  • Key Findings from the assessment along with proposed Implementation Plan 
  • Regional Asset Management Framework with supporting documentation in development, including Strategic Asset Management Plan, Asset Lifecycle Plans, Strategic, Tactical and Operational Risk Registers
  • Change management activities related to organisational structure changes, role descriptions, asset management practices and methodologies to support (e.g. condition assessment, asset deterioration modelling, lifecycle planning, etc)
  • Following State-wide investment committee meeting, immediate additional funding ($40M) based on early-established asset management principles of comparative inventory & condition
  • Greater understanding of existing asset condition, risks, stakeholder expectations, levels of service, investment requirements

Essency Consulting worked with Manchester City Council’s Highway Services Client Team - Strategy and Performance, playing a key role in the development of the highways asset management tools for the Council. Scott is a very enthusiastic, hard-working, committed and reliable person, someone who has the rare ability of combining excellent technical expertise with outstanding communication skills.

Maria Gil, Capital Programme Manager, Manchester City Council