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The Challenge

To assess Transport & Main Roads Queensland, South Coast Region current level of maturity against the ISO55000 series standards, and determine key priorities for improvement.


Our Approach

Phase I: Undertaking a region-wide maturity assessment of the South Coast Region against ISO55001 Asset Management Standards, we held a series of interview and workshops with a vertical slice of the organisation and kley stakeholders to determine current levels of practice. Our specialist team worked closely with the regional management team to develop a formal assessment against the standard, as well as detailed gap analysis detailing requirements towards certification.
Phase II: Continuing support provided to the regional management team to implement significant structural and process changes across the organisation, including tasks such as:
- Development of Regional Strategic Asset Management Plan
- Creating Lifecycle Plans for key asset groups, aligning with state-wide AM planning process
- Guidance and support of organisational change to develop greater asset management capability
- Training and coaching of regional staff to introduce good asset management practice
- Development of Stakeholder Strategy and Plans


Project Outcomes

  • A Baseline Maturity Assessment for the Region, with key areas for improvement identified. 
  • Key Findings from the assessment along with proposed Implementation Plan 
  • Regional Asset Management Framework with supporting documentation in development, including Strategic Asset Management Plan, Asset Lifecycle Plans, Strategic, Tactical and Operational Risk Registers
  • Change management activities related to organisational structure changes, role descriptions, asset management practices and methodologies to support (e.g. condition assessment, asset deterioration modelling, lifecycle planning, etc)
  • Following State-wide investment committee meeting, immediate additional funding ($40M) based on early-established asset management principles of comparative inventory & condition
  • Greater understanding of existing asset condition, risks, stakeholder expectations, levels of service, investment requirements

Essency Consulting worked with Manchester City Council’s Highway Services Client Team - Strategy and Performance, playing a key role in the development of the highways asset management tools for the Council. Scott is a very enthusiastic, hard-working, committed and reliable person, someone who has the rare ability of combining excellent technical expertise with outstanding communication skills.

Maria Gil, Capital Programme Manager, Manchester City Council